Describe the workflow
We structure existing process information around triggers, handling and handover. Interfaces between teams become concrete enough to discuss and improve together.
Administrative support for digital workflows
Make digital handovers easy to understand.
We help businesses document digital processes clearly. Responsibilities, required evidence and approvals are described so subject teams and technical support can identify and manage the same handover points.
- Describe the workflow
- Assign required records
- Agree the handover
What matters here
A digital workflow is only clearly documented when its handovers make sense: what information arrives, who checks it and what happens next?
An illustrative project brief
Example: a digital approval
A task moves from a subject team to technical support. A short checklist identifies required details, approved content and open questions. Both teams agree the handover point before the next stage begins.
Our contribution
Three elements of your project
Assign required records
Supporting documents receive a defined place in the workflow. We record who supplies them and which responsible contact assesses whether they are complete.
Agree the handover
We prepare checklists and short descriptions for recurring handovers. Subject decisions and technical changes are assigned to the teams responsible for them.
Our approach
From first contact to handover
Map one process
We discuss a specific workflow with its participants and collect the existing descriptions, formats and questions that arise most often.
Clarify the interfaces
Inputs, supporting records and handover points are organised. Responsible contacts check whether their actual tasks have been described clearly.
Hand over the documentation
The agreed description is delivered with outstanding questions and a maintenance owner so later changes can be incorporated in an orderly way.
Start a conversation
Let’s discuss what your project needs.
Which digital handover generates questions? Tell us about the workflow and the teams involved so we can discuss useful documentation.
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Positive Group Deutschland GmbH
Freiburg im Breisgau · Germany